This same front desk staff parks their vehicles here so it’s virtually impossible to access the door without some extra work. Regrettably, I also have a broken ankle and am in a no weight bearing cast so having the ability to pull up to the front door is important. I realize Covid has hampered the ability to find good staff but I as a paying guest should not be the one “taking it for the team”. We were given a room that had not even been cleaned as linens on floor and beer bottles everywhere… yes we were given a new room, but how unprofessional for the front desk to say and yes I’ll quote, “I guess I should apologize but it wasn’t my fault so I won’t”… ok!!! As a business owner of one of my staff stated that they would be looking for a new job. The staff is horribly rude from check in to check out. While a lovely small quaint town with very few “nice” options for accommodations this Hilton property obviously is aware & take extreme advantage of this. While I really am not a fan of leaving negative reviews I feel inclined to be forthcoming to those whom are needing to stay in Newberry SC. Hotels near Keep Newberry Beautiful Summer Fair.Hampton Inn Newberry-Opera House Features.Hotels near Hampton Inn Newberry-Opera House.

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